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Free standard shipping on orders over $50
We can ship to anywhere in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Built around a 30,000 BTU inverter outdoor unit, the system drives indoor units of 9,000, 9,000 and 9,000 BTU. Published ratings are 23 SEER2 cooling and 10 HSPF2 heating, the refrigerant is R32, and the supply is 208-230V~60Hz, single phase.
Window units block the glass, leak air around the frame and have to come out before winter. Three of them means three machines rattling in three rooms, and none of them heat once the weather turns.
One outdoor unit serves all three zones here, with 9,000, 9,000 and 9,000 BTU indoor units mounted out of the way. It is a heat pump, so the same equipment heats down to -25°C (-13°F) rather than sitting in a garage for eight months.
A single outdoor unit handles all three zones, which keeps the yard tidy and the wall openings small. Each zone switches on and off by itself, so an empty room costs nothing to keep comfortable.

One 30,000 BTU condenser, three indoor units of 9,000, 9,000 and 9,000 BTU, and a coil of insulated copper with wiring, tape and putty for each zone. All three indoor units are the same size, so any of them can go in any of the three rooms.
Two figures matter here: heating down to -25°C (-13°F) and cooling up to 52°C (125°F), both held up by an electric heater built into the outdoor chassis. Heat pump output drops as the outdoor air cools, so treat the low figure as the point it still runs, not the point it runs at full capacity.


Three things make a bedroom zone liveable: a sleep curve that drifts the set point overnight, a display that switches off completely, and a timer that can stop the zone at a set hour. The 9,000 BTU unit is rated 30 dB indoors.
The EnergyGuide panel in this photo is the honest summary: 23 SEER2 on cooling, 10 HSPF2 on heating, with R32 refrigerant in the system. The graph beside it shows why an inverter holds temperature better than a fixed-speed compressor that only knows on and off. It carries ENERGY STAR, ETL and AHRI certification.

One 30,000 BTU outdoor unit runs all three indoor units. Each zone starts, stops and holds its own temperature, so an empty room costs nothing.
A common rule of thumb is 20 to 25 BTU per square foot (Carrier publishes 25). Each 9,000 BTU unit suits roughly 360 to 450 sq ft. Natural Resources Canada points to CSA F280-12 for a proper load calculation.
The compressor varies its speed instead of cycling on and off. Published ratings are 23 SEER2 for cooling and 10 HSPF2 for heating.
A chassis electrical heater keeps the outdoor base pan clear. The manufacturer rates heating down to -25°C (-13°F) and cooling up to 52°C (125°F).
Each zone gets a 16 ft insulated copper line set and 13 ft of communication wire, plus a 6.5 ft drain hose. That is the material most quotes list separately.
The outdoor unit runs on 208-230V~60Hz, single phase. It wants its own branch circuit, sized from the MCA and maximum breaker figures on the unit's own nameplate, with a disconnect within reach.
Wifi app plus a remote with a digital display for each zone, and a 24 hour timer.
The indoor filters pull out, rinse under a tap and go back in. Clean filters are the cheapest way to keep airflow and running cost where they should be.
| Zones | 3 (one outdoor unit, three indoor units) |
|---|---|
| Outdoor unit capacity | 30,000 BTU |
| Indoor unit capacities | 9,000, 9,000 and 9,000 BTU |
| System type | Ductless heat pump, cooling and heating |
| SEER2 (cooling) | 23 |
| HSPF2 (heating) | 10 |
| Refrigerant | R32 |
| Power supply | 208-230V~60Hz, single phase |
| Heating range | Down to -25°C (-13°F) |
| Cooling range | Up to 52°C (125°F) |
| Operating modes | 6: auto, cool, heat, dry, fan, sleep |
| Fan speeds | 5: auto, low, mid, high, strong |
| Indoor sound level | From 30 dB |
| Certification | ENERGY STAR, ETL and AHRI |
| Line set supplied | 16 ft per zone, insulated copper (gas and liquid) |
| Communication wire | 13 ft per zone |
| Drain hose | 6.5 ft per zone |
| Outdoor unit size | 41.2 x 17.9 x 31.8 in (L x W x H) |
| Indoor unit size, 9,000 BTU | 31 x 7.8 x 11.5 in (L x W x H) |
| Colour | White |
| Manufacturer SKU | 514267398_UltrEco-30K-27 |
Three ways people usually fix uneven rooms in a Canadian home. This is how they differ in practice, not in price.
| This 3 zone system | A window or portable unit per room | Adding central ducted air | |
|---|---|---|---|
| Separate temperature per room | Yes, three independent set points | Yes, but each room needs its own machine | Usually one thermostat for the whole zone |
| Heats as well as cools | Yes, rated to -25°C (-13°F) | Many are cooling only | Depends on the furnace or air handler fitted |
| Ductwork | None, one cored hole per zone | None | Full duct network to every room |
| Indoor equipment on show | Three slim units mounted high on a wall | A machine in every window | Vents and returns |
| Windows stay clear | Yes | No | Yes |
| Who installs it | Licensed HVAC and electrical trades | You do, out of the carton | Licensed trades, often several days on site |
Ships from our United States warehouse. Delivery to Canada usually takes 8 to 14 business days, with no customs charges or duties to pay on arrival. Free shipping on orders over $150, a flat $18.90 below that, and tracking by email as soon as it leaves.
Return within 14 days of purchase, unused, in original condition and packaging.
Covered directly by the manufacturer under their warranty terms for material and manufacturing defects.
Found it cheaper at a Canadian retailer? Send us the link and we will match that price. It has to be the same item, in stock, sold and shipped inside Canada, and compared like for like on what comes in the box.
All three units are 9,000 BTU, so this suits three comparable spaces of roughly 360 to 450 sq ft each: bedrooms, a home office, a finished basement room.
Older houses, additions, attic conversions and finished basements rarely have ducts where they are needed. Three zones from one outdoor unit avoids opening up ceilings.
This is a heat pump, not a cooling-only air conditioner. It carries an HSPF2 heating rating of 10 and a chassis heater for winter operation.

Sizing runs off the heat load of the room, not just its floor area, and Natural Resources Canada points to CSA F280-12 for the real calculation. As a rough check, 20 to 25 BTU per square foot is the usual rule of thumb. Each 9,000 BTU unit suits roughly 360 to 450 sq ft. Poor insulation, big west-facing windows or a 9 ft ceiling all push that figure up.
Multi-zone outdoor units come in fixed sizes and the indoor combinations are built around them, so the totals rarely land exactly. The spare capacity is not wasted: the inverter compressor simply runs at a lower speed, which is where a modulating system gets its efficiency. Either way, do not add the indoor ratings together to judge the system. The 30,000 BTU figure is what can be delivered at one time, shared among the zones that are calling.
The manufacturer rates low ambient heating down to -25°C (-13°F), helped by an electric heater in the outdoor chassis. Natural Resources Canada notes that air source heat pumps lose capacity and efficiency as it gets colder, with typical COPs falling from 2.0 to 5.4 at 8°C to 1.1 to 3.7 at -8°C, and that most units have a minimum operating temperature between -15°C and -25°C. Keep a backup heat source for the coldest stretches.
Plan on a licensed installer. In Ontario, for example, the province states that by law only a certified technician may remove, discharge, handle and dispose of refrigerants, including HFCs, and that mechanical work on refrigeration equipment needs a Certificate of Qualification on top of the refrigerant certificate. Other provinces have their own halocarbon rules. The federal Code of Practice says the same thing in plainer terms: the technician doing work that could release refrigerant must hold the proper environmental certification. The 208-230V~60Hz, single phase power supply also means an electrician and a dedicated circuit.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to anywhere in Canada & United States of America . Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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