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We can ship to anywhere in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Five modes is more than most machines offer, and the two extra ones earn their place: a clothes drying setting for a laundry rack and a fan only setting that moves air with the compressor off. Water removal is 73 pints a day at 95F and 90% RH, 50 at 86F and 80%, and 19 pints on the 2019 DOE test.
It stands 22.5 inches tall, weighs 31 lbs and draws 240W. The manufacturer rates it to 4,500 sq ft.

73 pints a day is at 95F and 90% relative humidity, 50 pints at 86F and 80%, and 19 pints on the 2019 DOE test at 65F and 60%. That last condition is the one the US Department of Energy set because it matches a basement, and it is the fair figure for comparing brands. Side handles and four casters deal with the 31 lbs.
General, auto and strong cover the usual ground: run normally, hold a target, or push hard. Clothes drying is the one a Canadian household uses in March, when a rack of wet washing needs the room to take the water instead of the walls. Fan only moves air with the compressor off, which is useful for circulation without the running cost.


At 1.7 gallons this is one of the larger tanks in the category, so emptying it once a day is realistic in most rooms. The supplied drain hose is 12 inches, which only reaches a drain directly beneath the machine. If your floor drain is across the basement, buy a longer length of hose to suit and run it downhill.
General, auto, strong, clothes drying and fan only, each with a high or low fan speed.
6.5 L, with a handle moulded into it and a visible level strip, so it is not a two hand carry to the sink.
Blue below 50%, green between 50% and 70%, red above 70%. Real time room humidity readable from across the room.
The machine stops when the tank fills rather than letting it spill onto the floor.
Clears frost off the coil in a cool basement instead of letting it build up until the airflow chokes.
Freezes the panel so a passing hand cannot change the target or switch the machine off.
Both marks appear on the manufacturer's own safety panel. The DOE listing is why a 65F rated figure exists for this model.
| Water removal, 95F and 90% RH | 73 pints per day |
|---|---|
| Water removal, 86F and 80% RH | 50 pints per day |
| Water removal, 2019 DOE test (65F and 60% RH) | 19 pints per day |
| Coverage area (manufacturer figure) | Up to 4,500 sq ft |
| Humidity setting range | 30% to 80% |
| Modes | 5: general, auto, strong, clothes drying, fan |
| Fan speeds | 2: high and low |
| Water tank | 1.7 gallon (6.5 L), with handle and visible level |
| Drain hose supplied | 12 in, 0.4 in diameter, gravity |
| Timer | 0 to 24 hours |
| Noise level | 44 dB or under |
| Humidity indicator | 3 colour light: blue under 50%, green 50% to 70%, red over 70% |
| Other functions | Child lock, overflow protection, auto defrost, washable filter |
| Rated voltage | 115V, 60Hz |
| Rated input power | 240W (400W maximum) |
| Rated input current | 2.9A (3.9A total) |
| Power cord length | 70 in |
| Product size | 13.5 x 9.5 x 22.5 in |
| Net weight | 31 lbs |
| Material | ABS |
| Certification | ETL and DOE |
| Colour | White |
| Manufacturer SKU | 28514769_ES10263US-WH |
What five modes give you that a simpler machine does not.
| This 5 mode unit | A 3 mode dehumidifier | A dehumidifier with auto only | |
|---|---|---|---|
| Holds a target | Yes, auto mode | Yes | Yes |
| Runs flat out on demand | Yes, strong mode | Yes, continuous | No |
| Dedicated laundry setting | Yes, clothes drying | Sometimes | No |
| Air circulation without the compressor | Yes, fan mode | Rare | No |
| DOE rated water removal | 19 pints per day | Varies | Varies |
| Tank size | 1.7 gallon | Often 0.5 to 1.1 gallon | Varies |
Ships from our United States warehouse. Delivery to Canada usually takes 8 to 14 business days, with no customs charges or duties to pay on arrival. Free shipping on orders over $150, a flat $18.90 below that, and tracking by email as soon as it leaves.
Return within 14 days of purchase, unused, in original condition and packaging.
Covered directly by the manufacturer under their warranty terms for material and manufacturing defects.
Found it cheaper at a Canadian retailer? Send us the link and we will match that price. It has to be the same item, in stock, sold and shipped inside Canada, and compared like for like on what comes in the box.
Rated to 4,500 sq ft, with a 1.7 gallon tank so it is not emptied constantly.
A dedicated clothes drying mode rather than a general continuous setting.
Fan only runs the blower with the compressor off, which moves air for very little power.

The DOE one, 19 pints a day, measured at 65F and 60% relative humidity. That is the condition the US Department of Energy set in 2019 because it reflects a basement. The 73 pint figure is measured at 95F and 90%, which is hot and saturated. ENERGY STAR publishes a guide showing every model drops by roughly the same proportion, so comparing DOE to DOE is the only fair way.
Clothes drying is set up for a rack of wet washing in a closed room, where the job is to take moisture out of the air as fast as the clothes release it. Strong mode is for a whole room that is too damp generally. Either will dry laundry, but the dedicated mode is what the manufacturer tuned for it.
Only if the drain is directly under the machine. It is a short hose, so for a run across a basement floor buy a longer length to fit the 0.4 inch outlet. The unit drains by gravity, so the far end must always sit lower than the machine.
No. It is 115V, 60Hz drawing 2.9A in normal running and up to 3.9A in total, on a 70 inch cord. That is an ordinary grounded Canadian household outlet. Plug it into the wall rather than a light duty extension cord.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to anywhere in Canada & United States of America . Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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