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Free standard shipping on orders over $50
We can ship to anywhere in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Platforms sit at 11, 20 and 27 inches on the way to a 14 inch top perch at 40. Those gaps are about nine inches each, which is a step rather than a jump, and the manufacturer points the design at kittens, munchkins and senior cats.
On most towers the gap between levels is set by what looks good in a photo, not by what a cat can manage. The result is a cat that sleeps on the base platform and never touches the perch you bought it for.
Here the platforms sit at 11, 20 and 27 inches before the 40 inch perch, so each move is about nine inches. The manufacturer builds it for kittens, munchkins and senior cats, and the 23 inch square base keeps it steady while they take their time.
Cream plush over cream sisal posts, with a round rimmed bed on top and a small round step at floor level.

11 inches to the first platform, 20 to the second, 27 to the third and 40 to the perch. Each move is roughly nine inches. The base is 23 inches square, and 33 lb is the published capacity.
The maker names them: kittens, munchkins and senior cats. A short legged breed or an arthritic cat will use a tower it can walk up and ignore one it has to launch at, which is the single reason most tall trees end up unused.


A rimmed perch at the top with soft fibrefill in the edge, and a closed condo lower down for a shy cat. The maker shows the fill itself, which is the part you can never judge from a listing photo alone.
At 11, 20 and 27 in, before the 40 in perch.
14 in across, with a raised padded edge.
With an 8.5 in x 6.5 in opening.
The manufacturer's published figure.
Natural sisal rope on the posts, end to end.
23 in x 23 in under a 40 in tower.
| Overall height | 40 in |
|---|---|
| Base | 23 in x 23 in |
| Top perch | 14 in across, with a fibrefill rim |
| Platform heights | 11 in, 20 in and 27 in |
| Platform sizes | 13.5 in, 11.5 in and 15 in |
| Condo opening | 8.5 in x 6.5 in |
| Weight capacity | 33 lb (manufacturer stated) |
| Scratching | Fully wrapped natural sisal rope posts |
| Toy | Dangling pompom with a bell |
| Covering | Skin friendly plush fabric |
| Colour | Beige |
Short steps against a conventional tower of the same height.
| This 40 in tower | A 40 in tower with 2 levels | A cat ramp | |
|---|---|---|---|
| Steps to the top | 4 | 2 | Continuous |
| Rise per step | About 9 in | Often 15 in or more | None |
| Suits a senior cat | Yes | Harder | Yes |
| Enclosed condo | Yes | Varies | No |
| Base | 23 in x 23 in | Varies | Long |
Ships from our United States warehouse. Delivery to Canada usually takes 8 to 14 business days, with no customs charges or duties to pay on arrival. Free shipping on orders over $150, a flat $18.90 below that, and tracking by email as soon as it leaves.
Return within 14 days of purchase, unused, in original condition and packaging.
Covered directly by the manufacturer under their warranty terms for material and manufacturing defects.
Found it cheaper at a Canadian retailer? Send us the link and we will match that price. It has to be the same item, in stock, sold and shipped inside Canada, and compared like for like on what comes in the box.
Nine inch rises keep the whole tower reachable for a cat that has started refusing the last jump. Guidance on older cats favours close levels over height every time.
The manufacturer names munchkins directly. Short steps and a wide landing at each level suit a cat built low to the ground.
Platforms sit at 11, 20 and 27 inches, with the top perch at 40. That is roughly nine inches per move.
The manufacturer states a 33 lb weight capacity.
8.5 by 6.5 inches.
The manufacturer points the design at kittens, munchkins and senior cats, and the short rises are the reason.
The base is 23 inches square.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to anywhere in Canada & United States of America . Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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