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We can ship to anywhere in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Everything on this one can be reached from the app: the four modes, three fan speeds, the 24 hour timer, the swing and the child lock. Rated 14,000 BTU ASHRAE and 10,000 BTU SACC over 750 sq ft, with 282 CFM of air flow and a 47 decibel noise floor.
On most portable air conditioners the remote covers temperature and fan speed, and everything else means walking over to the panel. Child lock, swing and the timer in particular tend to live on the machine only.
The app carries the lot: cool, dry, fan and sleep modes, three fan speeds, the 24 hour timer, the swing and the child lock. The panel and remote still work, so nothing depends on a connection.
The difference between a connected appliance and a genuinely smart one is how much of it the app can actually reach. On this unit it is everything, which is less common than the wifi badge suggests.

Eight controls, not two: the four modes, the three fan speeds, the 24 hour timer, the swing and the child lock. That is the whole machine from a phone. Amazon Alexa and Google Assistant are supported on top, and the panel still works if you would rather not connect it.
14,000 BTU is the ASHRAE figure. The seasonally adjusted SACC rating is 10,000 BTU, and the 750 sq ft coverage is quoted against that. Air flow is 282 CFM and the set point runs from 61 to 90 F, which covers everything from a mild June evening to a July heat wave.


A 75 degree powered swing to spread the air, filters that pull out for a rinse under the tap, and a tie that holds the 6.2 ft cord instead of letting it trail. The cabinet is 28.5 inches tall on a 16.5 by 14 inch base and weighs 67 lb.
Sleep mode, a 24 hour timer and a display off setting, with a noise floor of 47 decibels. For a 14,000 BTU machine that is quiet: most units at this capacity sit in the low fifties, which is the level at which people start switching them off to sleep.

Modes, fan speeds, timer, swing and child lock are all reachable from the app, with Alexa and Google Assistant support.
750 sq ft of coverage quoted against the seasonally adjusted figure.
Low for this capacity, with sleep mode and a display that switches itself off.
A published efficiency rating on a modern refrigerant.
31 litres a day, with a 25.5 inch drain hose supplied.
Sweeps the air across a large room rather than aiming it at one spot.
Available on the panel and in the app, so a set temperature stays set.
A standard Canadian household socket. Give it its own outlet rather than sharing a circuit.
| Cooling capacity (ASHRAE) | 14,000 BTU |
|---|---|
| Cooling capacity (SACC) | 10,000 BTU |
| Coverage | 750 sq ft |
| Air flow | 282 CFM |
| Dehumidification capacity | 65 pints per day (31 L) |
| Noise level | 47 dB |
| CEER | 7.95 |
| Refrigerant | R32 |
| Power supply | 115V, 60Hz |
| Rated input current | 11.5 A |
| Temperature range | 61 to 90 F |
| Modes | Cool, dry, fan, sleep |
| Fan speeds | 3 |
| Control | App, voice, remote and touch panel |
| Voice assistants | Amazon Alexa and Google Assistant |
| Timer | 24 hours |
| Auto swing | 75 degrees |
| Display | Display off setting |
| Safety | Child lock |
| Window opening range | 25.5 to 47 in |
| Exhaust hose | 59 in long, 6 in diameter |
| Drain hose | 25.5 in |
| Power cord | 6.2 ft |
| Remote range | 16.5 ft |
| Material | ABS |
| Product size | 16.5 x 14 x 28.5 in (L x W x H) |
| Net weight | 67 lb |
| Colour | White and black |
| Manufacturer SKU | FP11191US-BK |
Three ways to cool a large room and control it without getting up.
| This smart portable unit | A plain portable unit | A ductless mini split | |
|---|---|---|---|
| Phone app control | Yes | No | Usually yes |
| Voice assistant support | Yes, Alexa and Google | No | Varies by brand |
| Installation | You do it, no tools | You do it, no tools | Licensed HVAC and electrical trades |
| Moves between rooms | Yes, on castors | Yes, on castors | No |
| Window left usable in autumn | Yes, the kit lifts out | Yes | Not applicable |
| Heats in winter as well | No, cooling only | No | Usually yes |
Ships from a Canadian warehouse, so there are no customs charges and no cross-border delays. Free shipping on orders over $150, a flat $18.90 below that, and tracking by email as soon as it leaves.
Return within 14 days of purchase, unused, in original condition and packaging.
Covered directly by the manufacturer under their warranty terms for material and manufacturing defects.
Found it cheaper at a Canadian retailer? Send us the link and we will match that price. It has to be the same item, in stock, sold and shipped inside Canada, and compared like for like on what comes in the box.
Every control is in the app, and both Alexa and Google Assistant are supported.
750 sq ft quoted against a 10,000 BTU SACC rating, with 282 CFM and a 75 degree sweep.
A 47 decibel noise floor with sleep mode and a display that goes dark.

No, but give it a circuit of its own. The manufacturer specifies 115V at 60Hz with a rated input current of 11.5 A, which is a standard Canadian household socket. At that draw it is close to the continuous limit of an ordinary 15 amp circuit, so plug it straight into the wall and avoid sharing with a kettle or a space heater.
The SACC figure, 10,000 BTU, which is what the 750 sq ft coverage is quoted against. ASHRAE 14,000 BTU is measured in fixed laboratory conditions, and Danby notes SACC comes out lower for the same machine because it reflects a real cooling season.
No. The touch panel and the remote do everything on their own. The app and the voice assistants are additions rather than requirements, which matters if the wifi drops or you would rather not connect an appliance at all.
Sliding windows and single or double hung windows with an opening between 25.5 and 47 inches. Crank out casement windows need a panel cut to the exact opening, because a sliding kit cannot seal against that frame.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to anywhere in Canada & United States of America . Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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