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We can ship to anywhere in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
This one heats as well as cools: 14,000 BTU of cooling and 10,000 BTU of heating from the same cabinet, which covers the shoulder seasons a cooling only unit sits out. Rated 8,800 BTU SACC over 700 sq ft, with 430 cubic metres an hour of air flow and a 66 pint a day dry mode.
A converted attic, a garage office or a room over an unheated space swings both ways. The furnace is off by May and the room is chilly in the morning, then unbearable by August. Two appliances get bought, and one of them is always in the way.
Five modes in one cabinet: cool, heat, fan, dry and sleep. Cooling is rated 14,000 BTU and heating 10,000 BTU, both set between 60.8 and 89.6 F, so the same machine covers the room from April through to October.
Heating on a portable air conditioner is not a furnace replacement. It is a way of taking the chill off a room in spring and autumn without turning the whole house heating on, and on this unit it is rated at 10,000 BTU.

14,000 BTU of cooling, 10,000 BTU of heating, 700 sq ft of recommended cooling area, 430 cubic metres an hour of air flow and 66 pints a day of dehumidification. The seasonally adjusted cooling rating is 8,800 BTU, which is the figure to size a room from.
Cool, heat, fan, dry and sleep, with high, medium and low fan speeds. The wifi symbol sits on the panel itself, so you can see at a glance whether it is connected. The free Smart Life app covers Android and iOS.


Auto defrost, overload protection, tank full cut-off, a self-evaporating system, manual or continuous drainage, and auto restart after a power cut. That last one matters if you run it while you are out: after a summer storm it picks up where it left off rather than sitting dark.
The kit covers openings from 25.5 to 47 inches on hung or sliding windows. The heating function shares the same 60.8 to 89.6 F set range as cooling, so switching between them in the shoulder season is one button rather than a new setup.

14,000 BTU of cooling and 10,000 BTU of heating, both across a 60.8 to 89.6 F set range.
The seasonally adjusted rating and the coverage the manufacturer quotes against it.
A free app for Android and iOS, with the connection status shown on the panel itself.
Most condensate leaves as vapour through the exhaust hose, with manual or continuous drainage behind it.
Picks up its previous settings when the power returns, which matters if it runs while you are out.
Spreads air across the room rather than aiming it at one seat.
Both marks appear on the manufacturer's own artwork for this model, with overload protection.
A standard Canadian household socket. No electrician and no dedicated circuit.
| Cooling capacity (ASHRAE) | 14,000 BTU |
|---|---|
| Heating capacity | 10,000 BTU |
| Cooling capacity (SACC) | 8,800 BTU |
| Recommended cooling area | 700 sq ft |
| Air flow | 430 m3/h |
| Dehumidification capacity | 66 pints per day |
| Noise level | 57 dB or under |
| Power supply | 115V, 60Hz |
| Temperature range | 60.8 to 89.6 F |
| Modes | 5: cool, heat, fan, dry, sleep |
| Fan speeds | 3 (high, medium, low) |
| Timer | 1 to 24 hours |
| Oscillation | 70 degrees |
| Control | Wifi app (Smart Life, Android and iOS), remote and top touch panel |
| Protections | Auto defrost, overload protection, tank full shut off, auto restart after power cut |
| Drainage | Manual or continuous, self-evaporating system |
| Window opening range | 25.5 to 47 in |
| Exhaust hose | 5 ft long, 6 in diameter |
| Drainage hose | 25.5 in long, 0.6 in diameter |
| Remote range | 16.5 ft |
| Certification | ETL and DOE |
| Material | ABS shell |
| Product size | 17.5 x 15.5 x 31 in (L x W x H) |
| Colour | White |
| Manufacturer SKU | FP10116US-WH |
A cooling only portable, a portable that also heats, and a ductless mini split, compared on what they cover.
| This heating and cooling unit | A cooling only portable | A ductless mini split | |
|---|---|---|---|
| Cools in summer | Yes | Yes | Yes |
| Heats in spring and autumn | Yes | No | Yes, usually deep into winter |
| Installation | You do it, no tools | You do it, no tools | Licensed HVAC and electrical trades |
| Electrical supply | A standard 115V socket | A standard 115V socket | Usually its own 208-230V circuit |
| Moves between rooms | Yes, on castors | Yes, on castors | No |
| Replaces a furnace | No, it takes the chill off | No | Depends on the system and the climate |
Ships from our Canadian or United States warehouse depending on where this item is stocked when you order. United States stock usually reaches Canada in 8 to 14 business days, with no customs charges or duties either way. Free shipping on orders over $150, a flat $18.90 below that, and tracking by email as soon as it leaves.
Return within 14 days of purchase, unused, in original condition and packaging.
Covered directly by the manufacturer under their warranty terms for material and manufacturing defects.
Found it cheaper at a Canadian retailer? Send us the link and we will match that price. It has to be the same item, in stock, sold and shipped inside Canada, and compared like for like on what comes in the box.
Converted attics, garage offices and rooms over unheated space swing both ways. One cabinet covers both ends of the year instead of two appliances.
The recommended cooling area, quoted against an 8,800 BTU SACC rating with 430 cubic metres an hour of air flow behind it.
It restores its own settings after a power cut rather than staying off until somebody presses a button.

No. It is rated at 10,000 BTU of heating for a single room, which is enough to take the chill off a converted attic or a garage office in spring and autumn. It is not a whole house heating system and it is not designed for the depth of a Canadian winter.
Yes. Both the store record and the manufacturer's own specification give the power supply as 115V at 60Hz, which is a standard Canadian household socket. Give it a dedicated outlet rather than sharing a circuit with other heavy appliances.
The SACC rating of 8,800 BTU. ASHRAE 14,000 BTU is measured under fixed laboratory conditions, and Danby notes SACC comes out lower for the same machine because it reflects real cooling season temperature and humidity. The 700 sq ft figure is the maker's recommendation against the SACC number.
Usually not in cooling mode. The self-evaporating system carries most condensate out as vapour through the exhaust hose, and the unit stops itself if the tank does fill. A 25.5 inch drainage hose is supplied for continuous drainage in humid weather.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to anywhere in Canada & United States of America . Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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